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Samanthalaker
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Pixelated picture

Pixelated picture on every channel 

changed hdmi cable numerous of times & re booted box 

 

how do I solve this 

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Samanthalaker
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Re: Pixellation

My screen is very pixelated 

bought numerous hdmi cables no difference

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japitts
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Re: Pixelated picture

You only need to post once rather than in a few places around the board, I've merged them for you 😉

If you've not already, I'd recommend rebooting your box. If live TV is still pixellating after that, then you have a fault. Call 0800 5610061 to check for known issues in your area that VM may already be aware of - if nothing's reported, then best to assume your fault is not "known" and you should report it.

150 from a Virgin phone, or 0345 4541111 from any other phone.. follow the options for "I have a fault with my TV service"

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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