I've had numerous issues of picture drop out and loss of sound. My bugbear is the generally poor quality of the sister channels like 5 USA and the others like ITV +1. This is probably a bandwidth issue but it’s insulting inthis day and age of HD TVs to supply such poor channel quality.
Vigin are terrible with support and it’s a disgrace to call them engineers, they are technicians (no insult to techs and I blame British Gas for the misuse of the term).