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Picture distortion on certain channels

I am having issues with picture distortion mainly on bbc 1, bbc 2 and ITV (though other channels too) and tends to be around the same time of day 5-8pm (other times too). I have checked the connections inside and outside. I have rebooted box. And have connected to Virgin Media Now through network settings. I have also checked it’s not an issue with the tv channels by checkingbthe reception via aerial and it is fine. I have tried contacting via twitter but have had no reply. If anyone has any ideas?

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Re: Picture distortion on certain channels

If you're getting pixellation problems, and you've already rebooted your box, then you likely have a signal fault which VM need to rectify.

Check on 0800 5610061 that there's no reported issues already, if not then call faults to report it. 150 or 0345 4541111. You're likely to either need an engineer visit or box replacement.

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