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meganmac
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Picture breaking up BN3 3RP

Picture keeps breaking up in Hove - unacceptable in this COVID-19 era

ransaka
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Re: Picture breaking up BN3 3RP

Same here BN3 3RU.  It's been doing it for the last 48 hours, actually bad enough to render every channel unwatchable.  Tried turning the box off for 5 mins and then restarting, no luck.  Tried the online kit check but it stops at 50% and says the test has an error.  Call centre closed, nobody on livechat (I understand why but if you can't have a service running well or at all then don;t charge people for it).  

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meganmac
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Refund for Poor TV Picture

Yet again Virgin Media is unattainable when there's a problem. The TV picture breaks up in Hove (BN3 3RP) - PLEASE SORT IT OUT OR REFUND THE TV CHARGE!!!

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Kieran_M1
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Forum Team (Retired)
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Re: Picture breaking up BN3 3RP

Hi All

Please kindly private message me and I will be happy to help. 

Kieran

Technical support 


Here to help! I'm a technician helping out whilst working from home. Find out more


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meganmac
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Re: Picture breaking up BN3 3RP

The picture keeps on breaking up, and catch up breaks down repeatedly in BN3 3RP. There isn't anything else to say! Please, can someone look into this.

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