This is a repeat of the message that I posted to this forum on 25/04/20. This issue is still not resolved nearly 2 months later.
I am getting the above error message persistently at least 2 or 3 times a day and have to follow the reboot steps which normally resolves the issue after 10-15 minutes. The service is getting unreliable now and each time impacts the internet as well.
Tests run by the field tech person last time have not provided a satisfactory solution. Please resolve.
Marty ran some remote checks and couldn't find any issues. I have done all the usual checks on the cables, rebooting etc. That was as far as it got. I think this requires an engineer's visit to sort out.