I'm trying to clear an old debt that shows on my credit report, i dont have an account number, area code or the email address I used, I cant get intouch without this seemingly, How can I contact them and pay this.
You can call them on 0800 052 0360 from any phone. They are open Monday to Saturday, 8am until 6pm, except for Bank Holidays where they are open from 8am ‘til 5pm. They are closed on Sundays.
The only other solution I think would be to contact the credit file team by email, but that would be more difficuly without your account number. The address for the Credit File team is email@example.com
You might be able to find the old VM account number from your old bank statements.
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I'm just a normal customer here to share my knowledge, I don't work for Virgin Media.
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