Spent 3 hours on chat with three different people and still unable to change package.
phoned 150 today got straight thru . Downgraded my package as it was costing too much.
all done in about 15 minutes And got price down to 1/2 of what I was due to pay.
Go to Answer
Thanks for your post and welcome.
I'm really sorry that you weren't able to change your package when speaking to the team via chat.
It sounds like you've now been able to do that when calling and you've got a great deal 🙂
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