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Gem6
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Package change

How can I downgrade my tv package as I can’t het to speak to anyone on the phone when I try ringing Virgin about it. Says go online but only options are for upgrading 

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Pawan_P
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Re: Package change

Hi my name is Pawan Paul 

The easiest way to get a hold of someone is to message our first-line support on our live online chat. They are the best chance of getting someone to fix this issue.

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

Fancy £50 off your bill? Ask me how and you might just get it!


Here to help! I'm a technician helping out whilst working from home. Find out more


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