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Package Upgrade

I would like to add a tv package to my broadband.

Online upgrade option - not working

VM chat - not working

Cannot get through via telephone - constantly on hold

Can anyone help please.

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Re: Package Upgrade

Hi 10bob,

You could try the text messaging service.

Just send  a text with a description of regrade  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

You can also call  150 from your Virgin landline, or 0345 454 1111, but best to call at 8am to avoid call queues.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Re: Package Upgrade

Hi newapollo,

Many thanks for your reply.
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