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Kelseysty
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Overcharging

I’ve been overcharged in my package since feb. My contract that was emailed to me states £111. However I’m being charged £150. Spoke to a member of the team and they said a manager will be in touch. However I still haven’t heard anything?

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Lee_R
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Re: Overcharging

Hi there Kelseysty, thanks for posting and welcome to our community.

I am sorry to hear you're having issues with your monthly billing.  I would like to look into the matter for you.  To enable me to do so, I am going to send you a private message.  Please look out for purple envelope in the top right of your screen.

Regards

 

Lee_R

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