Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
74 Views
Message 1 of 2
Flag for a moderator

Over charged £35

I've just upgraded which I was told would be free and I've been charged £35

0 Kudos
Reply
Highlighted
  • 4.78K
  • 877
  • 1.26K
Very Insightful Person
Very Insightful Person
66 Views
Message 2 of 2
Flag for a moderator

Re: Over charged £35

Hello

With regards to account issues I am afraid they cannot be dealt with in the forum. See here for more info https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply