Thank you for your post Phillycarlyle and welcome to our community.
Can we please confirm if you're still experiencing any issues?
If so, is your Tivo box connected to the Hub through a wired connection?
Have you tried rebooting the Tivo box and the Hub? Please check the wires are all secure and free of any visible damage when doing so.
Finally please try the below steps:
Home> Help&Settings> Settings> Network> Connect to Virgin Media Service Now
Thanks, Emily.