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Old equipment

We have just received a call from a mobile number asking to come and collect an old TV box. Our box was replaced at least two years ago and we do not have the old box. Is this a legitimate call, and if so why would somebody want to come to our home now to do this? 

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Re: Old equipment


I would say that this is an legitimate call as we do have engineers assigned to collecting equipment that the company doesn't have a record of being returned.

They are doing this as they can just collect the equipment at the door whilst adhering to social distancing measures for engineers who are vulnerable and unable to enter homes.

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