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Rsb12
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Old box not had new channels added

Upgraded TV, new box installed in bedroom. All the added channels on it - Perfect

Existing box in lounge, still only has same original package channels. 

How long does it take until the new channels appear on the original box? Thanks

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japitts
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Re: Old box not had new channels added

If you follow Home > Help & Settings > TV Care, there is an option for "I'm missing some channels" which will send a refresh "hit" to your box and make sure your channel listings are correct.

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Rsb12
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Re: Old box not had new channels added

Thank you so much. 

The install was faultless but when I asked the guy who came out about the additional channels he just said they’d “show up shortly”

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