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Juls53
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Old Virgin media box

We are not receiving all channels on our second box.  the message reads "This is an order type of Virgin Media TV box  and no longer supports all Virgin TV Services" How do we resolve this??

 

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Stumac1980
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Re: Old Virgin media box

Please PM me with your account number and area reference and I can take a look at this for you.
Thanks,
Stuart
I am a Virgin Field Technician. All and any advice given is based on my experience in the field or my personal experiences with my own set up at home. If my answer was helpful to you please mark as helpful or consider leaving the post some kudos.

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Juls53
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Re: Old Virgin media box

Hello,

My apologies for the delayed reply, sorry to ask but how do I PM you with this information??

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Juls53
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Re: Old Virgin media box

Hi 

My apologies, I sent you a PM

Thank you 

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