Signed up to the ultimate bundle - selected the TV as free gift. I received an email saying the gift would be delivered soon but have since heard nothing. The email came through on the 15th july. How much longer? Thanks
Sorry to hear that you haven't yet received your gift yet.
When did your install take place Alexreece?
After your Virgin Media services have been installed or activated, Exertis will arrange delivery of your gift via the courier UK Mail within 28 days.
Install was the 20th June
I called delivery company today and seems there was an issue their end. Will give it a week or so and if nothing comes back will contact again.
My install date was 29th of June and have not received the free gift TV my account number [REMOVED]
im stilll waiting the tv 7 more days its 14 days after 28
my email [REMOVED] whats my deleviery company
my name [REMOVED]
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i joined virgin in may and was meant to receive a free gift of wines but i have received anything and despite contacting you still nothing please can you advise.
thank you sandra
i got got my message july the 24th did you get your tv ? i stll dont have mine
Great news! We’re just about to deliver your free gift. It’ll be delivered by our partner, .
If you gave us your mobile number, we’ll text you on the morning with a delivery slot. If we don't have your number, no problem, we'll make the delivery anyway.
Received a few days ago via DHL not the delivery company that was on the email.
a month ago
- last edited
a month ago
Received by DHL thanks 🙂 today