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MHughes425
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Not connecting to Virgin service.

  • My virgin Tv is not connecting to the virgin service so there is no channel guide information. This means it will not record anything. I've resetted the box and router a few times with no luck. Is there anything else to try?
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Martin_LM
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Re: Not connecting to Virgin service.

Hi am sorry to hear that. please PRIVATE MESSAGE ME your account number and area number i could check whats going with your services and answer any other queries you may have


Here to help! I'm a technician helping out whilst working from home. Find out more


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Shaun_H
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Re: Not connecting to Virgin service.

Hi,

If youd like to send me your account number, area reference and address, I can look at this for you?

thanks
Shaun

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