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No you tube

Can let me know if there is a problem as I can’t use you tube on my tv. I’m in Bristol BS1.  Thank you 

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Message 2 of 14
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Re: No you tube

I'm also in Bristol and it's ok for me - have you checked the service status line 0800 5610061?

Can you use other VOD programmes at all? And do you have a TiVo or a V6? check here if you're not sure 

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Message 3 of 14
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Re: No you tube

Many thanks for the note    On demand is fine. It’s just you tube not working.   Have a TIVO box 

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3 days no You Tube on TiVo box

For 3 days now each time I select a video on you tube home page on my TIVO box it won’t play.  All other on demand services are ok.  

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Message 5 of 14
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Re: No you tube

There was an outage on YouTube https://downdetector.co.uk/status/youtube/ and at the time of making this post the information was correct, however the current version of the Chrome browser (W10) is  86.0.4240.198 (Official Build) (64-bit).  See if there is an update for your app.







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Message 6 of 14
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Re: No you tube

As I understood @Johnh208 original post, they're using the YouTube app on their TiVo box, not their web browser...

Have you restarted your box, Johnh?

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Message 7 of 14
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Re: No you tube

Many thanks for the kind replies 

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Message 8 of 14
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Re: No you tube

@Johnh208 

I've merged your duplicate posts to keep them altogether 😉

Have you tried restarting your TiVo as was previously suggested?

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Message 9 of 14
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Still No you tube

Thanks for messages 

Have restarted TiVo box 3 times but you tube Home Screen either freezes or won’t fully download so hoping Virgin media may help 

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Message 10 of 14
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Re: Still No you tube

I'd certainly suggest you call Virgin to report the issue, but if your box's internet connection is working (which it is if your VOD works), VM may be limited in what they can do, if it's YT's app that isn't working - you may also have to report it to YT.

As a general thing, if you use the streaming apps a lot, you've had your package a while, and also have VM broadband, you may want to consider looking at your package with a view to swapping to the V6 box. Much newer and a lot better at streaming apps in general.

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