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No virgin tv

I am unable to connect virgin tv and movies , bbc and itv are fine . Tried all the usual things, any ideas ?

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Very Insightful Person
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Re: No virgin tv

Firstly, I'm not clear what you mean by "unable to connect virgin TV and movies" - can you watch live TV channels? Is this a problemw with OnDemand? Are you getting any error messages?

"BBC and ITV are fine", which suggests you've got a problem with OnDemand - is that right? If so, are you using a TiVo or a V6? If you're note sure, check here 

You say you've "tried all the usual things", but unless you can specify what you have tried, no-one on this online forum knows what they are.

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