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uloomba
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No tv channels! Error 7400

Hi - I’ve recently ordered a quick setup v6 box. Despite trying everything As suggested on the virgin site - I still get error 7400.

I cannot access any channels (and am meant to have Sky Sports). 

please could you help me out with this virgin? Ideally I’d like to be called as well to discuss this. 

cheers

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newapollo
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Re: No tv channels! Error 7400

Hi uloomba,

Try rebooting the Tivo please. If the channels are still greyed out then you need to phone to get your box activated. 0800 953 9500. That departmnet will be closed now. Best time to call is 8am when lines are leat busy.

You will need the box serial number, and your account and area number

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali


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japitts
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Re: No tv channels! Error 7400

@uloomba 

You might well be able to do your activation using automated services on the number that newapollo has mentioned. So don't give up on tonight entirely, just be prepared to wait until the morning if necessary.

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