No lights on Tivo Box, wont turn on, potentially broke.
Since last week i'm not getting any power to my Tivo box and when i switch the power on using the small switch on the back, it makes a very low humming noise, doesnt sound good. When i try to call to arrange a repair I don't get through to anyone to arrange this, can anyone help?
Sorry for the issues that you're having with your box at the moment and trying to speak to the team, I know how frustrating it can be to not get the help that you need after toiling in the call queue for so long.
I have been able to locate your account to run some tests and this has informed me that a technician visit would be required to resolve this issue.
I have arranged for the appointment and you can find all the information that you need about your appointment on your online account and clicking My Account and Order tracking.