@Rickimadden If you tell us what type of Virgin TV box you have we can move this request to the correct forum.
I should, however, add that remote controls cannot be order via the community forum. You will need to ring customer services to order one.
The numbers to ring are 150 free from a VM mobile or landline, or 0345 454 1111 from any other phone (chargeable as standard UK landline phone no.).
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GrahamI'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more
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