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wokelly
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New Hub wifi.

I have successfully installed my new hub thing. All Okay except that the TV is not seeing the wifi from the hub which appears to have been turned off. I use an ethernet connection from the hub to my PC. The old setup used to allow me to do both. My recording service is fine, but all ON DEMAND and CATCH UP services are stopped. What should I do? There is an hour waiting time on the phone service so I am trying here.

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Ernie_C
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Re: New Hub wifi.

A new Hub will have a different SSID (network name) and password.

You will need to go into the network settings and choose the new SSID and input its password.

I no longer have a V6 but I am sure someone will come along and advise the correct way through the menu system.

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japitts
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Re: New Hub wifi.

You need to follow Home > Help & Settings > Settings > Network.

If no connection is present, there should be a prompt to search for WiFi networks.

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wokelly
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Re: New Hub wifi.

Thanks for the helpful responses. I solved the problem by following the on screen instructions via the Virgin thing. I had to press the WPS button on the hub in order to activate the wifi whatsit. Which worked. I haven't noticed any improvement in picture, but at least we got one. Cheers.

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japitts
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Re: New Hub wifi.

Your live TV channels don't use the internet. CatchUp & other VOD services do.

Glad you got it sorted.

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