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Fee21
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New Box

I have had my virgin box for around 5 years and it’s really slow. Can I get a new box?

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SpacePhoenix
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Message 2 of 6
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Re: New Box

What type of box is it? Virgin are replacing most types of box so that only Tivo and V6 boxes will be in use from next month

Fee21
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Message 3 of 6
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Re: New Box

Thank you it’s an old style Samsung TIVO Box. It’s running very slow

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jbrennand
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Message 4 of 6
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Re: New Box

Yes - there is a free swap to a V6 offer on at the moment (till June 30th) see link.

Note to use a V6 you must also have VM Broadband - or you will probably get the "inferior" Tivo.

https://www.virginmedia.com/offers/V6swap

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Fee21
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Message 5 of 6
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Re: New Box

Thanks for the reply. Can I just apply for this without it being offered? I do have VM broadband 

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jbrennand
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Message 6 of 6
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Re: New Box

Just click the link and fill out the form and see where it goes.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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