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Netflix isn't working

My Netflix app has stopped working on my second TiVo box. Anytime I try to open it, it's closes after 1 second. Can anyone help? 

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Re: Netflix isn't working

Is this a TiVo or a V6?

Have you tried restarting the box? And are any other apps working - say the BBC iPlayer?

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Re: Netflix isn't working

It's a TiVo box. Yeh I've restarted it and all other apps are working. It's only Netflix that isn't working. 

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Re: Netflix isn't working

Hi Shanieceh,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry for the late reply, and to see you've been having some issues with the Netflix app.

 

Can you please try the below on your V6 box-

 

Can you please go to Home > Help & Settings > Help > Our Other Products > Broadband. Then select ‘Take a speed test’.

 

And let me know what the outcome is?

 

Alex_Rm

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