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Jez1
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Netflix error

Hi. I have tried a few times to access Netflix through the built in app and TV guide but when I go to watch something I get an error message “ we are having trouble playing this title at the moment, please try again later or select a different title” - other titles show the same message. On the Netflix site it says to restart the tv box - this worked but I don’t want to have to do this everytime I watch Netflix. Help! 

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C_Butcher86
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Re: Netflix error

Hi,

Please PM me with your account number and area ref and I can take a look at this for you.

Thanks Chris




To PM just hover over my profile picture and click Send Message when the option comes up. Please don't post any of the info I've asked for in this thread as it's public

Here to help! I'm a technician helping out whilst working from home. Find out more


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Jez1
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Re: Netflix error

Hi. You answered my question about the Netflix app error. This is still not resolved. I have been using my smart tv instead of the TiVo box. 
Any other suggestions as I followed the 2 steps you advised last time. 
many thanks. 

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