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Neilrufc1979
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Netflix crashing after 10 mins

Hi

My netflix service on my second virgin box has started to crash (Not happening on the V6 box).

After approximately 10 minutes of viewing the screen will freeze before going to a black screen with the message 'cannot view this title at this time'. The night before I had a different message whilst viewing Netflix saying that the network cable unplugged before the entire virgin box went offline.

 

Can anybody advise please?

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Neilrufc1979
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Re: Netflix crashing after 10 mins

Adding to my above question, once netflix has crashed the TiVo box will play a a standard TV channel for approximately 30 seconds before the box crashes. I currently have this following message on my screen -

There is a problem with the signal on this channel. Please reboot your TiVo box. Error code (W02)

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