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Deanboocock
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My virgin media bill goes up next month how do i keep it down

My virgin media bill goes up next month how do I keep the bill down 

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DJ_Shadow1966
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Re: My virgin media bill goes up next month how do i keep it down

Hello

With regards to account issues I am afraid they cannot be dealt with in the forum. See here for more info https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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jbrennand
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Re: My virgin media bill goes up next month how do i keep it down

Mike is right - but they are still picking up in the UK retentions call center. Call it in -- 08.00 sharp is the best time - although people are still reporting getting through ok at other times.
Go to “Retentions” on 150 or 0345 454 1111 - options 1-1-4-4- "Thinking of leaving" when you should get through to the people who can help you negotiate and agree a new contract.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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