Can you please tell me why you have billed me £ 113.20./ A called you on the 28th May and cancelled the Sky sports and the your caller said it would £69 onwards. Please can somebody contact about this matter. Thank you
You need to discuss this on the phone - not on here.
Call it in -- 08.00 midweek, is the best time - although people are still reporting getting through fine at other times with no long waits. Go to “Retentions” on 150 or 0345 454 1111 - options 1-1-4-4 "Thinking of leaving" when you should get through to the people who can help you sort it.
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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