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My bill is too much for my basic package. Other companies offer cheaper deals. can you offer a better paI

I am paying a large amount for the service I have with virgin. Other companies are offering better deals. Can you come back with a more reasonable mont6hly payment or should I source other providers?

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Re: My bill is too much for my basic package. Other companies offer cheaper deals. can you offer a better

Hello

With regards to account issues I am afraid they cannot be dealt with in the forum.

Due to the current situation there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can. Please bear in mind at this time this service does also have a high load and may take quite some time getting back to you.

Regards Mike

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Re: My bill is too much for my basic package. Other companies offer cheaper deals. can you offer a better

Hi

Price negotiations would not be able to be discussed over the forum. Any discussions regarding prices would need to go through a customer services agent. Please ring 0345 454 1111 to speak to an available agent. However with the Covid-19 pandemic calls to this number may take a lot longer than usual

Thanks

Craig

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Fancy £50 off your bill? Ask me how and you might just get it!

I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such


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