Hi, the virgin media account is in my name but my wife and I have recently separated and I have moved out. Would it benefit her more for me to cancel my account and her to open a new one as a new customer or can we change the name on the account?
You can do an account transfer have a look at https://www.virginmedia.com/help/virgin-media-account-change-name#transfer
If you are under a contract you will have to wait until the minimum ends or else end up paying early termination fees if you decide to close the account and then your ex to setup her own account.
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