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My Virgin TV Box keeps turning off

My Virgin TV box goes through the ‘starting up’ phase, it shows the guide screen then turns off.

i have checked all cables and reset. It keeps doing it.

Virgin please can you fix?

Thanks

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Re: My Virgin TV Box keeps turning off

Hi Pjd1,

Welcome to forums and thank you for your first post 🙂

I have done some remote checks and your box is unreachable can you please make sure it is on and let me know so I can run some remote diagnostics 🙂

Thanks

Zoie

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