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Mackie25
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Moving a virgin tv box to another room

We have recently extended our house & have moved our bedroom into the loft- we are hoping we will be able to move our Virgin box & tv up there. Has anyone done this & what is the process?

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DJ_Shadow1966
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Re: Moving a virgin tv box to another room

Hello

Virginmedia will have to run a coaxial feed into the new room, and as this is classed as a non fault callout it will be charged at £99, the only issue that may happen is that engineers are only insured for work upto 1st floor.

You will need to speak to CS to arrange this.

Regards Mike

 

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