Virgin Media Community

[andycambs]

I know I have to contact CS for this request, which is difficult at this time (COVID).

I'm aware there is a charge, but are VM still doing relocations of boxes or is this temporarily suspended?

If they are still doing the service, could one of the Moderators message me?

Thanks

[apcyberax · Accepted solution]

they are still doing it. Staff here will reply in about a week and can arrange this for you

[andycambs]

Thanks.

I’ll try the phone again in the morning, but the battery in the remote handset ran out after a while....

It’s probably going to be easier to wait for contact here and leave the phones for urgent cases.

Spoiler

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@apcyberax wrote:
they are still doing it. Staff here will reply in about a week and can arrange this for you

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