Hi all . After three hours of text conversation on the magical mobile number they disappeared. The customer service really is #&'"*£@@!!! I have e mailed ceo . No reply. E mailed complaint s no reply . Obvs you can't send an e mail or talk to someone. Any one have any idea how you can actually contact the mystical customer service ( lol ! )
Thank you for your post and welcome to our community Karennix.
The email addresses aren't customer service methods these would simply raise a complaint to our complaints team who will be in touch with you on the number provided beginning our complaints code of practice.
What was your initial query for the team? As including this would allow both us and our community to help.