3 weeks ago
Hi, i have mixit tv, the channels wont load, its been stuck at 16%, tried the obvious, so fed up with it, cant get any help from virgin media direct so im trying here, thanks
Go to Answer
Check that the white coax cable is secure in the back of the box & where it connects to the wall. If this appears ok, check the Service Status link above for area faults affecting TV.
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Which TV box do you have? If you're not sure, check here
Is this a recent install, or fault replacement? I'm assuming there's been a recent change to your account or kit, that has triggered this?
Thanks so much!
Thanks so much - u fixed it!