I’ve just signed up to virgin media Bigger + Sports + Movies package, and when I signed up it was clearly advertised as “NOW FREE HD” and in the list of channels on my package Sky Sports Mix was ticked indicating it was included. Now my package is up and running there is no sky sports HD available, only standard definition. Anyone know how to get this sorted, phoned and waited for 1 hour 50 min last night and the person on the other end was extremely unhelpful and hung up.....
The above channels are "Sky Basics" channels (the same as Sky News HD, Sky One HD & Sky Arts HD) & form part of the Bigger Bundle itself, not the Sky Sports pack. Only the Sky Sports SD channels are included with Bigger + Sports. The £7 HD supplement is required to get these in HD.
Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993
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