Hi - hoping someone can help - fed up waiting on 150 and just keep getting txt msg - but it never arrives
My Tivo V6 locked up last night - did a power reset and when it came back chans 101 & 109 & 110 are missing BBC 1 , Sky 1 & Sky 1 HD.
My package is Full House so they should be there but the are missing - list goes from 108 to 111
I reloaded the channels via Help Settings Network - connect to Virgin media server - this got BBC1 back but not Sky 1.
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Welcome to the community forums.
Sorry to see you are having issues with missing channels. I see you have reconnected to the network.
I'm hoping this may help.
Please can you try the following. Using your remote control go to
Help & Settings > Help > Virgin TV > go up to the top of the screen then TV Care and press OK > Missing Channels.? > Refresh my channels list
This may take around 20 minutes and you may need to reboot
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Hi - tried that , still the same , I'm still waiting on 2nd line support from Virgin to get back to me.
Thanks for the help though.
Just as an update - I can see Sky1 on demand - but still not showing on V6 Box - but tivo box has the missing chans 109 & 110. oh well Virgin Engineer coming out tomorrow.
Solution was to replace V6 Box - lot of recordings on it though and no way to copy them over 😞