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Maximum of 3 TV boxes in one house? Really?

Hi Guys,

We currently have 3 V6 boxes in our house, one downstairs in the living room and two upstairs in bedrooms. Recently my brother has come to stay with us, and right now it looks like he may be here for some time.

I contacted Virgin this morning to see if we could have another TV box put in the spare bedroom for him to use, we're obviously more than happy to pay for it, but the chap on the phone told us that all households are limited to a maximum of 3 TV boxes, is this really true?

Seems like a bit of an oversight considering most houses around here have at least 3 bedrooms.

Surely we should be allowed as many boxes as we're willing to pay for?

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Re: Maximum of 3 TV boxes in one house? Really?

You can only get 3 v6 boxes but you can get a old tivo as a 4th and 5th box

I work for Virgin Media and my posts are my own opinions
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Re: Maximum of 3 TV boxes in one house? Really?

Nice! Thanks for the info. 🙂

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Re: Maximum of 3 TV boxes in one house? Really?

Is the maximum of 3 V6 boxes a technical limitation or is it Virgin Media just rationing available box stock?

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Re: Maximum of 3 TV boxes in one house? Really?

When you consider all these have to share an internet connection/home network, on which the V6 is totally reliant on the hub.

VM multiroom option is certainly better than Sky’s for big households. Even with a 2TB SkyQ box you are limited to 4 Sky minis, of which you can only use 2 at the same time.

Virgin BB TV Landline. Freeview/Freesat HD, Virgin Mobile, Tesco Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Maximum of 3 TV boxes in one house? Really?

The original reasoning of 3 boxes was that you were originally only allowed one v6 box on WiFi, the others had to be wired or using powerline. 

 

Now virgin allow more than 1 v6 to run off WiFi but they haven't changed their policy. 

I work for Virgin Media and my posts are my own opinions
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Re: Maximum of 3 TV boxes in one house? Really?

VM has no published policy for only three V6s and two TiVos, what is published is this:

"You can get up to five additional set top boxes"

https://store.virginmedia.com/discover/tv/ways-to-watch/multi-room.html 

This suggests to me a total of six boxes but I apperciate that not everyone is as precise as I am when scrutinising text.

I see no technical reason why there cannot be five V6s so long as there is an adequate download speed for peak usage. If there is a lot of HD and UHD streaming it could be that 50Mbps is inadequate but 200Mbps might be fine.

--
Hub 3.0, TP-Link Archer C8, TP-Link TL-SG1008D 8-port gigabit switch, V6
My Broadband Ping - Roger's VM Broadband Connection
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