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Lost Sky Sports after renegotiating contract

I spent nearly an hour on the phone yesterday renegotiating my contract - I wanted to keep what I had and I was offered Sky Cinema as well. Today we find we have lost our Sky Sports HD channels - I have a very unhappy husband who cannot get The US Masters now. This isn’t the first time this has happened when I have renegotiated my contract. Currently hanging on the phone yet again waiting to speak to someone - not happy 😡

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Re: Lost Sky Sports after renegotiating contract

Losing the Sky HD add-on is unusual - check the Sky SD channels from 511 upwards, also try following Home > Help & Settings > Help > TV Care > I'm missing some channels.

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