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Is there any way to contact this company

My Tivo box has been broken for months, I have been trying to contact you for months but you are closed!!!!!

I see you have still managed to charge me for the services that you have not delivered.

Typical - all customer services are CLOSED but your INVOICING services seem to be very much OPEN!!!!

What a joke, as soon as I can I will be closing my account!!!!!!

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Re: Is there any way to contact this company

The UK call center is still open many, many reports on these fora of people getting through relatively easily.
Call it in -- 08.00 sharp is the best time - although people are still reporting getting through ok at other times too.
Try going to “Retentions” on 150 or 0345 454 1111 - options 1-1-4-4- "Thinking of leaving" when you should get through to the people who can help you replace it - perhaps negotiating a better package with the infinitely superior V6 at the same time - assuming you also have VM BB as well.


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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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