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Al10
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ITV On Demand

Hiya,

Can anyone help please?

I play a programme on ITV Hub and it plays the adverts at the beginning but then just freezes and won't play the programme. This happens on different programmes, Netflix and BBC Iplayer work fine.

I've run the test for the box and the broadband and it says all is well. There aren't any error messages.

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BenMcr
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Re: ITV On Demand

Do you have a TiVo or V6 box, what is the make and model of your TV and which HDMI port is your Virgin TV box connected to?
**********************************
I work for Virgin Media - but all opinions posted here are my own
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Al10
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Re: ITV On Demand

Hiya,

Thanks for the reply we have a Virgin TV V6 box, it says HDMI in 1 STB and its a Samsung curve UE55HU7200.

 

 

 

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japitts
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Re: ITV On Demand

You will need to connect your V6 HDMI cable to the port marked MHL

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Al10
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Re: ITV On Demand

That has only fixed it. 😄

Many thanks

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