Menu
Reply
Adspur70
  • 1
  • 0
  • 0
Just joined
163 Views
Message 1 of 2
Flag for a moderator

I need to reduce my package

I need to reduce my service due to finance issues but can't get ant help when I go to virginmedia/packagechange it come to nothing. Help

0 Kudos
newapollo
  • 5.7K
  • 913
  • 1.34K
Hero
159 Views
Message 2 of 2
Flag for a moderator

Re: I need to reduce my package

Hi Adspur70,

You could try the text messaging service.

Just send  a text with a description of regrade  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

You can also call  150 from your Virgin landline, or 0345 454 1111, but best to call at 8am to avoid call queues.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
0 Kudos