Menu
Reply
Immz007
  • 1
  • 0
  • 0
Joining in
133 Views
Message 1 of 2
Flag for a moderator

I got 3 months free sky sports just before lockdown.. trying to cancel.. help.

I’m trying to cancel the free 3 months sky’s sports offer given, but have had no joy don’t want to be charged passed the offer, any help?

0 Kudos
SCA1972
  • 5.77K
  • 654
  • 1.94K
Very Insightful Person
Very Insightful Person
117 Views
Message 2 of 2
Flag for a moderator

Re: I got 3 months free sky sports just before lockdown.. trying to cancel.. help.

Go here:

https://www.virginmedia.com/help/thinking-of-leaving/talk-to-us

Fill in your details and they will credit your account each month with the cost of Sky Sports until the sport resumes.  This stops you getting charged until hopefully things improve and you will have more chance of getting through on the phone to cancel.

You can also get a credit for BT sport, even if it is included in your TV package rather than an added extra.

However if you really must cancel right now and you can't get through on the phone then VM are recommending you send a text to 07533 051809 describing the issue and you should get a response, but it may take a day or two at present. This is a text only service, it does not support voice calls.

______________________
Scott

My setup: V6 TV box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks