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GDDav
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I cannot contact ANYBODY to discuss a new contract.

I've hung on for ages this afternoon on both the telephone and webchat.  It's just not happening for me.  Can anyone suggest anything?  I have until the 8th of May to discuss this issue with Virgin.

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nathan_zetec
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Re: I cannot contact ANYBODY to discuss a new contract.

Text +44 7533 051809

 

took a while to get through but I sorted my contract out through this method 

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jbrennand
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Re: I cannot contact ANYBODY to discuss a new contract.

Calling in at 08.00 sharp is the best time. People are still reporting getting through ok.
Go to “Retentions” on 150 or 0345 454 1111 - options 1-1-4-4- "Thinking of leaving" when you have the best chance of getting through to the only still open (UK) call centre. They are the people who can help you.

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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