I just got the new Tivo, no remote but the old one still works - I am ok with that, my remote still works perfectly. So thumb up for that.
But how do I add Favourite without the Thumb up and down? any tip? I will likely only do it once, I just add the channels I have subscribed and never touched it again.
you should have been sent a new remote with the new box.
You could try the text messaging service to request one
Just send a text with a description of new remote to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days.
You can also call 150 from your Virgin landline, or 0345 454 1111, but best to call at 8am to avoid call queues.
I'm afraid I don't know of a workaround to add favourites with an older remote, and you can't do it with the TV Control app