I selected this my mistake and want to remove, I can't see where to do that from the online account - does any one know?
You can remove the Kids Pick by using the text messaging service.
Just send a text with a description of regrade to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days.
You can also call 150 from your Virgin landline, or 0345 454 1111, but best to call at 8am to avoid call queues
You can change or remove the Personal Picks every 30 days.