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Trifle65
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How do I order a new TV Box?

We have a new TV that requires an additional TV box. Am struggling to find out how to do this on the Virgin website. Any suggestions most welcome.

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japitts
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Re: How do I order a new TV Box?

If you're asking about multiroom subscriptions, where multiple TiVo/V6 in the same home, share a common subscription, you can't do this online.

1: Additional boxes need co-ax points to be installed if they're not already, and engineer appointments can't be booked online.

2: The subscription & package changes could impact any existing discounts or promotions you have - so only C/S agents can arrange this.

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