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Anonymous
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How do I get a new TiVO box?

my TiVO box keeps switching on & off (especially during football) - Its at least 8 years old - how can I get a new one?

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Aaron2
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Re: How do I get a new TiVO box?

Assuming you have a Virgin landline/sim, 150 from said device and choose the route to go through to faults, from there they'll assist in getting it resolved and if need be replace the box.

Assuming no VM Line/card then 0800 052 0422, option 2 and from there the route for faults. 


** I work for VirginMedia but all opinions posted here are my own.
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Steven_L
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Re: How do I get a new TiVO box?

Hey Anonymous,

 

Have you been able to get this sorted since you last posted?

 

Regards

Steven_L

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