I’ve just moved into a new property (Newcastle Upon Tyne) and have my broadband and main TV services up and running.
I have a second box for the bedroom but after moving in have discovered that there is no virgin socket in there so I am unable to connect the second box. Hence, an engineer seems to be the options I need.
Does anyone know the best number to call to book as I originally had the order as a Home Kit?
Welcome back to our Community so quickly - sorry that you've had an issue with your 2nd box installation and need a technician visit. I have located your account from your forum information and I can see that you have since managed to call us and we have booked a manned installation visit for you.
Please do let us know how the visit goes and if you need any help.